IT Support
Made Simple
Comprehensive managed IT support for your team. Remote helpdesk, device management, cybersecurity, and Microsoft 365 administration — all in one plan.
All plans are per user/month. No contracts. Cancel anytime.
Cloud Support
Remote-first IT
Remote-first IT support for distributed teams. Perfect for businesses without a physical office.
Best for: Remote teams, startups
Support for:
- Remote Support
- Helpdesk & Desktop Support
- Remote Monitoring & Management
- Software Installation Support
- Basic Troubleshooting
- New PC / Mac Setup
- Hardware Purchase Assistance
- Security
- Patch Management
- Multi-Factor Authentication
- Endpoint Protection
- Email DKIM / SPF
- Microsoft 365
- [email protected]
- User Management
- Onboarding / Offboarding
- Email & SharePoint Backup
- Cloud Storage Management
- Domain
- Domain Management
- DNS Management
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Hybrid Support
Remote + Onsite
Complete IT support with remote and onsite visits. Includes managed network infrastructure.
Best for: Offices with 5-50 employees
Includes:
- IT Operations
- Remote and Onsite Support
- Desktop Management
- Vendor Management
- Data Protection
- Cloud Backup
- Password Management
- Remote Access / VPN
- Security
- Content & DNS Filtering
- Proactive Security Monitoring
- Microsoft 365 & Azure
- SharePoint Sites
- Defender & Intune
- Azure Cloud Servers
- Server Monitoring
- Governance
- Virtual CTO / CIO
- Technology Business Reviews
- Asset & License Management
- Business Continuity Planning
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Enhanced Support
Security-focused
Premium support with 24/7 security monitoring, compliance assistance, and advanced threat protection.
Best for: Healthcare, finance, legal
Includes:
- 24/7 MDR
- 24/7 Operations Center
- Active Endpoint & Cloud Security
- Threat Detection & Response
- Log Management / SIEM
- Threat Intelligence
- Dark Web Monitoring
- Vulnerability Scanning
- Incident Response Planning
- User Training
- Security & Phishing Training
- HIPAA Training
- Compliance & Auditing
- Security Policy Development
- Identity & Access Management
- Data Loss Prevention (DLP)
- BAA & HIPAA Assessments
- GLBA / IRS / FTC / PCI
- Cyber Insurance Support
- Breach Response Plan
- Risk Assessments & Audits
- Security Scorecards
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Compare Plans
See exactly what's included at each tier
| Feature | Cloud | Hybrid | Enhanced |
|---|---|---|---|
| Support | |||
| Remote Helpdesk | |||
| Onsite Visits | — | ||
| New PC/Mac Setup | |||
| Vendor Management | — | ||
| Management | |||
| Patch Management | |||
| Microsoft 365 Admin | |||
| Managed Firewall & WiFi | — | ||
| VoIP Phone Management | — | ||
| Cloud Backup | — | ||
| Virtual CTO / CIO | — | ||
| Security | |||
| Endpoint Protection | |||
| Multi-Factor Authentication | |||
| 24/7 SOC Monitoring | — | — | |
| Dark Web Monitoring | — | — | |
| HIPAA / PCI / GLBA Support | — | — | |
| Security Awareness Training | — | — | |
What's Included in Every Plan
Core capabilities that come standard with all support bundles
Remote Helpdesk
Unlimited remote support via phone, chat, or screen share. Fast response times during business hours.
Patch Management
Automatic Windows, macOS, and third-party app updates to keep your systems secure and stable.
Microsoft 365 Admin
User management, email setup, onboarding/offboarding, and DNS management for your M365 tenant.
Endpoint Protection
Business-grade antivirus and anti-malware on every managed device, powered by SentinelOne.
Multi-Factor Auth
MFA setup and management to protect your accounts from unauthorized access.
Proactive Monitoring
Continuous monitoring of your systems to catch and fix issues before they impact your business.
Ready to Get IT Support?
All plans are priced per user with monthly billing. No long-term contracts. Cancel anytime.
Questions? Call us at (702) 509-9005