Simple, Transparent Pricing
No hidden fees. Monthly options and annual agreements available.
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Essential security, support, and web presence tools to get your business online and protected.
Cloud Support
Remote-first managed IT for distributed teams and businesses without a physical office.
custom pricing
- Unlimited helpdesk support
- Remote monitoring & patching
- Microsoft 365 administration
- Endpoint protection included
- Backup monitoring
1-Page Website
Professional single-page website to establish your online presence. Includes domain registration for just $1.
domain included for $1
- Custom designed landing page
- Domain registration for $1
- Mobile-responsive design
- Contact form included
- SEO and SSL Included
Domain Registration
Register a custom domain name for your business website or email.
starting price, varies by extension
- Custom .com, .net, or .org domain
- 1 year registration included
- DNS management portal
- Domain privacy protection
- Email forwarding setup
Microsoft 365 Suite
Complete productivity and collaboration tools for your business. Email, cloud storage, and Office apps.
Business Basic
Web and mobile apps for remote work
What's included:
- Web and mobile versions of Word, Excel, PowerPoint
- Business email with custom domain (50 GB mailbox)
- 1 TB cloud storage per user
- Microsoft Teams for chat, calls, and meetings
- SharePoint and OneDrive for Business
Business Standard
Desktop apps plus collaboration tools
What's included:
- Everything in Business Basic
- Desktop versions of Word, Excel, PowerPoint, Outlook
- Webinar hosting with registration and reporting
- Collaborative workspaces with Microsoft Loop
- Video editing and design tools with Clipchamp
Business Premium
Advanced security and compliance
What's included:
- Everything in Business Standard
- Advanced security with Microsoft Defender
- Identity and access management with Azure AD Premium
- Device management with Microsoft Intune
- Information protection and data loss prevention
Support Bundles
Comprehensive IT support packages priced per user. All packages include business hours coverage (M-F 9am-5pm PST).
Cloud Support
Remote-first IT
Remote-first IT support for distributed teams. Perfect for businesses without a physical office.
Get StartedBest for: Remote teams, startups
Support for:
- Remote Support
- Helpdesk & Desktop Support
- Remote Monitoring & Management
- Software Installation Support
- Basic Troubleshooting
- New PC / Mac Setup
- Hardware Purchase Assistance
- Security
- Patch Management
- Multi-Factor Authentication
- Endpoint Protection
- Email DKIM / SPF
- Microsoft 365
- you@yourdomain.com
- User Management
- Onboarding / Offboarding
- Email & SharePoint Backup
- Cloud Storage Management
- Domain
- Domain Management
- DNS Management
Powered by:
Hybrid Support
Remote + Onsite*
Complete IT support with remote and onsite visits. Includes managed network infrastructure.
Let's ChatBest for: Offices with 3-50 employees
Includes:
- IT Operations
- Remote and Onsite* Support
- Desktop Management
- Vendor Management
- Data Protection
- Cloud Backup
- Password Management
- Remote Access / VPN
- Security
- Content & DNS Filtering
- Proactive Security Monitoring
- Microsoft 365 & Azure
- SharePoint Sites
- Defender & Intune
- Azure Cloud Servers
- Server Monitoring
- Governance
- Virtual CTO / CIO
- Technology Business Reviews
- Asset & License Management
- Business Continuity Planning
Powered by:
Enhanced Support
Security-focused
Premium support with 24/7 security monitoring, compliance assistance, and advanced threat protection.
Let's ChatBest for: Healthcare, finance, legal
Includes:
- 24/7 MDR
- 24/7 Operations Center
- Active Endpoint & Cloud Security
- Threat Detection & Response
- Log Management / SIEM
- Threat Intelligence
- Dark Web Monitoring
- Vulnerability Scanning
- Incident Response Planning
- User Training
- Security & Phishing Training
- HIPAA Training
- Compliance & Auditing
- Security Policy Development
- Identity & Access Management
- Data Loss Prevention (DLP)
- BAA & HIPAA Assessments
- GLBA / IRS / FTC / PCI
- Cyber Insurance Support
- Email Archiving
- Breach Response Plan
- Risk Assessments & Audits
- Security Scorecards
Powered by:
*On-site support available in Las Vegas, Henderson, and Southern Nevada.
Managing a larger team?
We'll put together a personalized quote based on your team size and needs.
Azure Virtual Desktop
Run QuickBooks, ProSeries, Lacerte, or any Windows application from any device. We host and manage your cloud desktops in Microsoft Azure so your team can work from anywhere.
Burstable CPU (B-series VMs)
per user · 3-user minimum
Best for: email, web browsing, light Office use
Consistent CPU (D-series VMs)
per user · 3-user minimum
Best for: QuickBooks, tax software, Teams calls, LOB apps
Support bundle discount
Already have Cloud, Hybrid, or Enhanced Support? Save 10%, 15%, or 20% on your per-user AVD fee.
Both plans include
Advanced Workspace
Enterprise infrastructure solutions for growing businesses. Requires a Support Bundle subscription.
Managed Firewall
Enterprise-grade Fortinet firewall with professional management and 24/7 monitoring.
custom pricing
- Fortinet FortiGate hardware
- Professional installation
- 24/7 threat monitoring
- VPN configuration
- Firmware updates & patches
- Firewall rule management
Managed WiFi
Enterprise wireless networking with centralized management and seamless coverage.
custom pricing
- Enterprise-grade access points
- Centralized management
- Guest network isolation
- Usage analytics
- Seamless roaming
- Security monitoring
Engage VoIP
Business calling and SMS built into Engage CRM for customer context, call history, and team visibility.
custom pricing
- CRM-native call history
- Business SMS support
- Pooled monthly usage
- Local phone numbers
- Number porting support
- A2P 10DLC workflow handled
Frequently Asked Questions
What is the difference between Cloud Support, Hybrid Support, and Enhanced Support?
Cloud Support - Remote-only managed IT for distributed teams. Includes unlimited helpdesk, remote monitoring and management (RMM), patch management, Microsoft 365 administration, SentinelOne endpoint protection, and basic security. Each subscription covers 1 user, 1 computer, and shared domain support.
Hybrid Support - Everything in Cloud Support plus onsite visits in Las Vegas/Henderson. Also includes managed firewall, WiFi, and VoIP phone system support for businesses with a physical office. Contact us for pricing.
Enhanced Support - Everything in Hybrid plus 24/7 Security Operations Center (SOC) monitoring, advanced threat detection and response, compliance support (HIPAA, PCI-DSS, GLBA), and security awareness training for employees. Contact us for pricing.
What is included in a Support Bundle subscription?
All Support Bundles include: Unlimited helpdesk support (remote or onsite depending on plan), remote monitoring and management (RMM), automated patch management, Microsoft 365 tenant administration, SentinelOne endpoint protection, backup monitoring, vendor coordination, and access to our self-service client portal. Enhanced plans add 24/7 SOC monitoring and compliance documentation.
Are Microsoft 365 licenses included in the Support Bundles?
No - Microsoft 365 licenses are sold separately. Support Bundles include full administration and support for your Microsoft 365 tenant, but the licenses themselves are purchased separately: Business Basic at $8.40/user/month, Business Standard at $16.80/user/month, or Business Premium at $26.40/user/month. This gives you flexibility to choose the license tier that fits each user's needs.
Is SentinelOne included with Support Bundles or purchased separately?
Included with Support Bundles. SentinelOne Singularity Complete endpoint protection is included with all Support Bundle subscriptions at no extra cost. For businesses without a Support Bundle, SentinelOne is available standalone - contact us for current pricing. SentinelOne provides AI-powered threat detection, ransomware protection, endpoint detection and response (EDR), and behavioral rollback.
What does "per user" pricing mean?
Each user subscription covers 1 person + 1 computer (PC or Mac) plus their share of shared infrastructure support (servers, network equipment, domains). If an employee uses multiple devices, additional devices can be added at a reduced rate. Shared workstations used by multiple employees are counted separately from individual user devices.
Do you offer onsite support in Las Vegas?
Yes - Onsite support is included with Hybrid Support and Enhanced Support plans. We serve businesses in Las Vegas, Henderson, North Las Vegas, Pahrump, Boulder City, and Laughlin. Cloud Support provides remote-only support and is available nationwide. Contact us or call (702) 509-9005 to get started.
What if I don't want a monthly subscription? Can I get one-time support?
Yes - We offer on-demand Service Calls for businesses that don't need ongoing support. Contact us for current hourly rates. Service Calls cover troubleshooting, repairs, installations, consultations, and one-time projects. For businesses needing regular support, our monthly plans offer better value with unlimited helpdesk access included.
What are your support hours?
Monday-Friday, 9am-5pm Pacific Time for Cloud and Hybrid Support. Enhanced Support includes 24/7 security monitoring through our Security Operations Center (SOC) with after-hours response for critical security incidents, plus priority response during business hours. Call (702) 509-9005 or send a message.
Do I need a Support Bundle to purchase Managed Firewall, WiFi, or VoIP?
Yes - Advanced Workspace solutions (Managed Firewall, WiFi, VoIP) require an active Hybrid or Enhanced Support subscription. This ensures we can properly monitor, maintain, and support your network infrastructure. Hybrid and Enhanced plans include ongoing management of these services at no additional cost beyond the hardware itself. Managed Firewall is available as a one-time purchase or as a monthly Hardware-as-a-Service subscription - contact us for current pricing.
What billing and cancellation terms are available?
Cancel anytime. Monthly subscriptions can be canceled with no cancellation fees. Service ends at the end of your billing period. Hardware-as-a-Service (HaaS) plans have a 1-year minimum commitment.
Can I get M365 administration without a full Support Bundle?
Yes - M365 Tenant Management is available as a standalone add-on service that does not require a Support Bundle.
M365 Tenant Management - Covers user provisioning, license management, security configuration, email troubleshooting, and ongoing Microsoft 365 tenant optimization.
It is ideal for businesses that already have internal IT staff but need expert help with Microsoft 365 administration.
Are there any setup fees or hidden costs?
No setup fees for Support Bundles, Microsoft 365 licenses, or SentinelOne. Hardware purchases include professional installation and configuration at no extra charge. The only additional costs are hardware (if needed), Microsoft 365 licenses, and optional add-ons such as email backup or password management. Contact us for add-on pricing.
What payment methods do you accept?
All major credit cards (Visa, Mastercard, American Express, Discover) and ACH bank transfers. Payments processed securely through Stripe. Invoices are generated automatically each billing cycle. Manage payment methods, view invoices, and update billing anytime through our self-service client portal.
How quickly will you respond to support requests?
Our target is 4-hour response during business hours for standard requests. Critical issues (system down, security incidents, business-impacting outages) are prioritized immediately. Enhanced Support customers receive priority queuing. Submit tickets via our client portal, our contact form, or call (702) 509-9005.
Is there a minimum number of users required?
No minimum. Our Support Bundles work for businesses of any size, from solo entrepreneurs to growing teams. Start with as few users as you need and add more as your business grows. Volume discounts may be available for larger deployments-contact us for custom pricing.